UDianne Jaspers, umqondisi wezokwelapha we-General Practitioners Eemland, wabona ingcindezi emsebenzini wakhe kadokotela ikhula ngokuqhubekayo. Wathi uma ethintwa uDocly wavele waba nomdlandla. I-Docly iyi-triage yedijithali- kanye nenkundla yokubonisana eyenziwe isiSwidi engase ibe yisixazululo sama-Dutch GPs. Ngeshwa uDocly wahoxa emakethe yaseDutch, kodwa kwavela umbono omusha.

Uma udokotela evala ebusuku ngempelasonto, Ingabe iziguli zingaya kudokotela ojwayelekile?. Eminyakeni yamuva nje, inani leziguli liye landa futhi abanakekeli babhekana nomsebenzi omkhulu. Ngakho-ke ukuhlola kahle kubaluleke kakhulu ukuze kutholwe ukuthi isiguli sidingani nokuthi ukuvakashela eposini kuyadingeka ngempela yini. ‘Bengilokhu ngiphikisana nokucabanga ukuthi abantu bafuna ukuza eposini,' kusho uJaspers. “Bafuna nje ukwazi ukuthi kwenzakalani.”

I-Docly inikeza inkundla yedijithali yokuhlola nokubonisana, okungagcina i-GP isikhathi esiningi. Ngena ezigulini, phendula imibuzo ye-triage futhi ungalayisha isithombe, ngemva kwalokho udokotela anganikeza iseluleko ku-inthanethi ngengxoxo noma ukushaya ngevidiyo. Lokhu kuhle ezigulini ngoba akudingekile ukuba zize emsebenzini kanye nodokotela abavamile abachitha isikhathi esincane ekuboniseni.. Ngaphezu kwalokho, uhlelo lokusebenza luthatha omunye umsebenzi we-triagist (umsizi we-GP) phezu.

I-GPs Eemland iqale umshayeli wendiza kanye no-Docly ukuze baphenye ukuthi isiteji siyasebenza yini eNetherlands futhi singanciphisa ukucindezela kokuthunyelwe kwe-GP.

Ku- 2018 Odokotela Jikelele u-Eemland wathintwa ngu-Docly, ukuvela kwe-Swedish e-health yokuqala i-MinDokter ebifuna ukungena emakethe yase-Dutch. U-Docly unikeze iphakethe le-software eliphelele futhi wayesevele ebonisile eSweden ukuthi inkundla iyasebenza.

UJaspers uvumile ukuthi uzosebenzisa umshayeli wendiza kanye noDocly. Wenze imiphumela- kanye nezivumelwano zezimali nomshwalense wezempilo kanye no-Topicus wasondela, umthuthukisi wohlelo lolwazi lwe-GP olusetshenziswa eposini (i-HAPHIS). Ngosizo lwe-Topicus, i 10 izikhalazo ezijwayelekile ezinqunyiwe kanye nohlu lwemibuzo oluqukethwe luyabhalwa. Okuncane (I-Healthcare Innovation Centre, ingxenye ye-University Medical Center Utrecht) uhlole izinhlu. Ngemva kwalokho, 10 Isizathu esanele sokuthi 'Isikhungo' sivumele lo mfundi ophelele ukuthi akhulume ngencazelo yokwenza amaphutha 15 Odokotela bafuna futhi baqeqeshelwa ukusebenza noDocly kanye nama-triagists aqeqeshiwe. Ngoba ukwamukela inkundla kudinga ushintsho ekuziphatheni kwesiguli, U-Docly kanye no-General Practitioners Eemland baphinde badweba uhlelo olubanzi lokuxhumana, okuhlanganisa amaflaya nezingxoxo kwabezindaba zesifunda.

NgoJanuwari 2019 konke kwase kumi ngomumo futhi umshayeli wendiza wayesengaqala.

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Umshayeli wendiza uhambe kahle neziguli zanelisekile. Abasebenzi basenawo amaphuzu okufanele bathuthuke (Odokotela kwakudingeka baphinde bathayiphe kakhulu ngoba u-Docly wayengakaxhumani kahle nesistimu yabo yolwazi), kodwa wabona ikhono lomsamo. Ngoba kuthathe isikhathi eside kunalokho obekulindelwe ukushintsha inqubo yomsebenzi ka-triagist nokuziphatha kwesiguli, ekugcineni waba 500 esikhundleni se 800 kwenziwa ukubonisana.

Emavikini ambalwa ngaphambi kwedethi yokuphela ehlosiwe, Docly, naphezu kwemiphumela ethembisayo, khipha umshayeli wendiza. Le nkampani yanquma ukugxila kuphela emakethe yase-UK, esikhulu kunesiDashi.

Ngemuva kokuhluleka kokukhishwa eNetherlands, I-Topicus iqale enye inkundla yedijithali kanye nochwepheshe bokuqukethwe u-DigiDok, spreekuur.nl. Le nkundla ihlanganiswe ne-HAPHIS futhi ibhekisise ukuthi yini engenziwa kangcono ku-Docly. ‘Esasikufundile kuvele ukuthi kunegolide kulolu hlelo,' kusho uJaspers.