The Dutch Healthcare Authority, as director of the development of the so-called care cluster model for a new way of paying for mental health care, asked the Institute for Brilliant Failures to analyze which lessons can be learned from this process, with the aim of enabling further developments and similar projects to benefit from it. The methodology of the IvBM, based on pattern recognition and storytelling, was used to support respondents to share their experiences and insights in a systematic and structured way. In doing so, respondents were expressly invited to look forward and pay less attention to who did or should have done what.