The intention
Requests for help from citizens who are not provided with the correct information, be handled appropriately, have the risk of derailing and ultimately a lot of time, to cost energy and money. Purchasing and organization of care will then put more pressure on the budget. Not to mention the possible serious personal consequences of this (and associated social costs). Per 1 January 2015 it is no longer the province but the municipality that takes care of youth care, child protection measures and juvenile probation. This transfer (with all the changes) however, comes with significant budget cuts (on youth care alone 450 million, out of a total of 3 billion). Municipalities must therefore do more with less money.
The approach
To be in the field of youth, care, to be able to serve citizens in a tailor-made and cost-efficient way for work and income, is access to the right information plus cooperation between municipalities and chain parties (youth care institutions, healthcare providers, UWV, SVB, WSW companies, reintegration companies and housing associations) essential.
The result
However, in her report (June 2014) concludes the Transition Committee for Youth System Review, that municipalities are still at the beginning of organizing their information provision on this subject. In addition, there is currently no effectively measurable set of minimum requirements for this care, that citizens should expect. Major effective differences between municipalities with different budgets and expertise are lurking. This means that the quality of the care to be received can become dependent on the place where a person lives.
The lessons
It is remarkable that municipalities seem to be reinventing the wheel over and over again, for himself, want to invent. 1 January 2015 fast approaching but the necessary progress to meet the deadline is still lacking. Healthcare providers are very concerned: The number of purchasing contracts concluded between municipalities and healthcare providers is not yet in proportion to the (based on experience figures) care to be provided. This cannot benefit citizens' self-reliance nor the government's goal to cut spending. It is therefore important that directors and information managers take up the challenge together.
Author: Maurice Nijssen, PNA Group
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